CityFibre ONT: Difference between revisions
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[[File:CityFibre-ONT-Angle.png|thumb|CityFibre ONT]] |
[[File:CityFibre-ONT-Angle.png|thumb|CityFibre ONT]] |
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This page has information about the CityFibre provided ONT - the box that connects the CityFibre fibre connection to your own router. |
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=LEDs= |
=LEDs= |
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===Overview=== |
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There are four LEDs on the CityFibre ONT: |
There are four LEDs on the CityFibre ONT: |
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*LED 1 (Left) – Power |
*LED 1 (Left) – Power, can be Green/Red/Amber |
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*LED 2 – Broadband |
*LED 2 – Broadband |
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*LED 3 – Service |
*LED 3 – Service |
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*LED 4 (Right) - Ethernet |
*LED 4 (Right) - Ethernet |
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===Normal state of the LEDs === |
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When working properly this is the state each light should be in, indicating a good connection/service: |
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*'''Power''': Solid Green - Device has booted up ok |
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*'''Broadband''': Solid Green - physical connection is established to the fibre |
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*'''Service''': Solid Green - Internet service has been established |
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*'''Ethernet''': Green - connected to your router |
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=Diagnostics= |
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There is no end user access to the ONT's configuration or status pages. There are two things a customer can perform though: |
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*Reboot |
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*Reset |
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===Reboot the CityFibre ONT=== |
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You can pull the power cable, wait a few seconds and plug it back in again. This is safe to do and will mean the ONT reboots and reconnects to the fibre network. |
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===Reset the CityFibre ONT=== |
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Use a paperclip, or similar, and hold in the reset switch for 10-15 seconds. This will cause a reboot and factory reset of the ONT. |
Revision as of 20:37, 1 August 2022
This page has information about the CityFibre provided ONT - the box that connects the CityFibre fibre connection to your own router.
LEDs
Overview
There are four LEDs on the CityFibre ONT:
- LED 1 (Left) – Power, can be Green/Red/Amber
- LED 2 – Broadband
- LED 3 – Service
- LED 4 (Right) - Ethernet
Normal state of the LEDs
When working properly this is the state each light should be in, indicating a good connection/service:
- Power: Solid Green - Device has booted up ok
- Broadband: Solid Green - physical connection is established to the fibre
- Service: Solid Green - Internet service has been established
- Ethernet: Green - connected to your router
Diagnostics
There is no end user access to the ONT's configuration or status pages. There are two things a customer can perform though:
- Reboot
- Reset
Reboot the CityFibre ONT
You can pull the power cable, wait a few seconds and plug it back in again. This is safe to do and will mean the ONT reboots and reconnects to the fibre network.
Reset the CityFibre ONT
Use a paperclip, or similar, and hold in the reset switch for 10-15 seconds. This will cause a reboot and factory reset of the ONT.