Openreach FTTP ONT: Difference between revisions
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__NOTOC__<indicator name="Routers">[[File:menu-router.svg|link=:Category:Routers|30px|Back up to the Routers Category]]</indicator> |
__NOTOC__<indicator name="Routers">[[File:menu-router.svg|link=:Category:Routers|30px|Back up to the Routers Category]]</indicator> |
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[[Category:FTTP Faults]] |
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[[Category:Routers]] |
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[[File:Older_ONT.png|thumb|(Older) Openreach ONT - Lights show all good]] |
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[[File:Ont-ports.png|thumb|(Newer) Openreach single port ONT ports]] |
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[[File:ONT-side.jpg|thumb|(Older) Openreach ONT, powered off!]] |
[[File:ONT-side.jpg|thumb|(Older) Openreach ONT, powered off!]] |
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[[File:Nte-ok.jpg|thumb|Openreach ONT, powered on and working OK]] |
[[File:Nte-ok.jpg|thumb|(Older) Openreach ONT, powered on and working OK]] |
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[[File:ONT-opened.jpg|thumb|Openreach ONT, cover removed. Customer router connects to yellow socket]] |
[[File:ONT-opened.jpg|thumb|(Older) Openreach ONT, cover removed. Customer router connects to yellow socket]] |
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This page is about the FTTP termination device that Openreach install for FTTP customers. ONT stands for Optical Network Terminal, sometimes (mistakenly) called an openreach modem. CityFibre use a different ONT - we have a separate page on that: [[CityFibre ONT]] |
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=Summary:= |
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Openreach provide an ONT for use with FTTP services. - so when you order a BT-based FTTP service from A&A, an Openreach engineer will install the little ONT unit in your premises. You then connect your Ethernet router to it and set your router with the A&A PPP credentials to log in. |
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This page is about diagnosing problems with the Openreach ONT. |
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* A working Openreach unit has '''green: power, PON & LAN''' lights, anything else indicates a problem. |
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* Your PPPoE capable router will plug in to the LAN port and connect you to the internet. |
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=More info= |
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This page is about the FTTP termination device that Openreach install for FTTP customers. |
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* Older Openreach ONT (Optical Network Termination) such as the one pictured, is actually inside the enclosure. This also contains a Battery Backup Unit (BBU) along with various wiring and cable management. |
* Older Openreach ONT (Optical Network Termination) such as the one pictured, is actually inside the enclosure. This also contains a Battery Backup Unit (BBU) along with various wiring and cable management. |
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* The ONT requires power, so will need a mains power socket nearby. |
* The ONT requires power, so will need a mains power socket nearby. |
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* Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone. |
* Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone. See: [[999_and_faults]] |
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== LED Status == |
== Openreach ONT LED Status == |
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{| class="wikitable" |
{| class="wikitable" |
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| '''TEL1''' || Off || || We don't use the Tel ports |
| '''TEL1''' || Off || || We don't use the Tel ports |
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|- |
|- |
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| rowspan=2 | '''PORT1''' || Blinking/Flashing green || Data being transmitted || '''Good''' |
| rowspan=2 | '''PORT1''' or '''LAN''' || Blinking/Flashing green || Data being transmitted || '''Good''' |
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|- |
|- |
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| Off || ONT has no ethernet link to the router || '''Bad'''. Check the connection/cable to the router |
| Off || ONT has no ethernet link to the router || '''Bad'''. Check the connection/cable to the router |
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Revision as of 09:28, 4 November 2022
This page is about the FTTP termination device that Openreach install for FTTP customers. ONT stands for Optical Network Terminal, sometimes (mistakenly) called an openreach modem. CityFibre use a different ONT - we have a separate page on that: CityFibre ONT
Summary:
Openreach provide an ONT for use with FTTP services. - so when you order a BT-based FTTP service from A&A, an Openreach engineer will install the little ONT unit in your premises. You then connect your Ethernet router to it and set your router with the A&A PPP credentials to log in.
This page is about diagnosing problems with the Openreach ONT.
- A working Openreach unit has green: power, PON & LAN lights, anything else indicates a problem.
- Your PPPoE capable router will plug in to the LAN port and connect you to the internet.
More info
- Newer ONT installs do not include a Battery Backup Unit (BBU) See: 999_and_faults
- Older Openreach ONT (Optical Network Termination) such as the one pictured, is actually inside the enclosure. This also contains a Battery Backup Unit (BBU) along with various wiring and cable management.
- The ONT requires power, so will need a mains power socket nearby.
- Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone. See: 999_and_faults
Openreach ONT LED Status
| LED | Colour | Meaning | Notes | ||
|---|---|---|---|---|---|
| Top (ONT) LEDs | |||||
| TEL1 | Off | We don't use the Tel ports | |||
| PORT1 or LAN | Blinking/Flashing green | Data being transmitted | Good | ||
| Off | ONT has no ethernet link to the router | Bad. Check the connection/cable to the router | |||
| LOS (Loss of service) PON (Passive Optical Network) |
PON solid green, LOS off | Connected and should be working | Good. This is how it should be normally | ||
| PON flashing green, LOS off | ONT is starting up | Wait a bit for steady green and all should be well... | |||
| PON off, LOS solid red | Possible fault with the fibre | Bad. Check fibre not damaged, reconnect fibre, power cycle ONT | |||
| POWER | Solid green | Device has power | Good | ||
| Off | Power is off | Bad. Check mains power and connection to BBU/ONT | |||
| Bottom right (BBU) LEDs | |||||
| STATUS | Solid green | Good | |||
| Off | |||||
| FAULT | Solid red | Battery fault | Bad. Replace the AA batteries inside | ||
| Off | Good. No fault | ||||
| CHARGING | Solid orange | Batteries are not fully charged | Wait; the batteries are charging (usually after a power cut) | ||
| Off | Batteries are not being charged | Good. The batteries are fully charged | |||