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VoIP - Transferring Calls: Difference between revisions
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Transferring calls to internal or external numbers is supported with most phones.
See your phone manufacturers' manual for how to do this on your device. Typically, your phone would have a Hold or Transfer button which enables a call to be transferred
# Receive an incoming call
# You decide you want to transfer it
If you have a SNOM phone, see the '''BELOW''' for help on how to transfer a call.▼
# Put the caller on hold, with the 'Hold' Button. You should then hear dialtone
# Dial the person you want to transfer to, wait for them to answer
# Explain you're about to transfer the caller across
# Press the Transfer button
[[File:SNOM_image_Page_01.jpg|800px]]▼
[[File:SNOM_D375_Transferring_Calls.jpg|800px]]▼
==Typical Scenario==
With a company having a number staff, we'd suggest that each person, or each handset, has their own phone number. Additional numbers can be setup to be a 'group' or 'main' number which then in turn ring a number of handsets. We
With each phone being on a separate number you can then call or transfer a call to a specific phone.
For more details on this, see:
*[[VoIP How to: Redirect to another number]]
=SNOM Phone example=
▲If you have a SNOM phone, see the '''BELOW''' for help on how to transfer a call.
▲[[File:SNOM_image_Page_01.jpg|800px]]
▲[[File:SNOM_D375_Transferring_Calls.jpg|800px]]
[[File:SNOM_D375_Transferring_Calls2.jpg|800px]]
[[File:SNOM D375 Transferring Calls3.jpg|800px]]
[[File:SNOM D120 Transferring Calls.jpg|800px]]
[[File:SNOM D120 Transferring Calls2.jpg|800px]]
[[File:SNOM D120 Transferring Calls3.jpg|800px]]
[[File:SNOM D712 Transferring Calls.jpg|800px]]
[[File:SNOM D712 Transferring Calls2.jpg|800px]]
[[File:SNOM D712 Transferring Calls3.jpg|800px]]
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