Category:Faults: Difference between revisions

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Is something broken? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use

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== [[:Category:ADSL Faults|ADSL Faults]] ==

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If you have ADSL, then these pages will help diagnose a slow, or dropping connection!

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== [[:Category:FTTC Faults|FTTC Faults]] ==

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If you have FTTC, then these pages will help diagnose a slow, or dropping connection!

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== [[:Category:PSTN Faults|PSTN Faults]] ==

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If you have a phone line from ~~us and it has~~ a fault, then take a look here to see what we can do

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== [[:Category:Diagnostic Tools|Broadband Diagnostic Tools]] ==

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AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.

{{AAMenu|img=main-fault.svg|link=:Category:FTTP Faults|title=Fibre Faults|text=If you have FTTP/CityFibre, then these pages will help diagnose a slow, or dropping or broken connection!}}

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{{AAMenu|img=main-fault.svg|link=:Category:FTTC Faults|title=FTTC/VDSL Faults|text=If you have FTTC/VDSL, then these pages will help diagnose a slow, or dropping connection!}}

{{AAMenu|img=menu-voip.svg|link=:Category:VoIP Faults|title=VoIP Problems|text=Get some help with diagnosing VoIP faults and problems, one way audio, audio breaking up, ghost calls etc...}}

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{{AAMenu|img=main-fault.svg|link=:Category:ADSL Faults|title=ADSL Faults|text=If you have ADSL, then these pages will help diagnose a slow, or dropping connection!}}

[[File:main-contact-128.png|left|link=:Category:Diagnostic Tools]]

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{{AAMenu|img=menu-poles.svg|link=:Category:PSTN Faults|title=Phone line Faults|text=If you have a physical (Openreach) phone line from with a fault, then take a look here to see what we can do}}

== Contact Support ==

{{AAMenu|img=WIFI icon.svg|link=:Category:WiFi Challenges and Limitations|title=WiFi Challenges and Limitations|text=Some of the common problems that WiFi users experience, together with measures that can be taken to mitigate them where this is possible.}}

*Tel: 03333 400999 SMS: 01344 400999

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{{AAMenu|img=menu-spanner.svg|link=:Category:Diagnostic Tools|title=Broadband Diagnostic Tools|text=AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.}}

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*Email: [mailto:support@aa.net.uk ~~email~~]

{{AAMenu|img=menu-contact.svg|link=|title=Contact Support:|text=*Tel: 03333 400999 SMS: 01344 400999

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*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]

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*Email: [mailto:support@aa.net.uk support@aa.net.uk]

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*[[Out of Hours Help|Need out of hours help?]]

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*Live Chat: [http://aa.net.uk/kb-irc.html irc.aachat.net/a&a]

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*[[Out of Hours Help|Need out of hours help?]] / [https://aastatus.net Status Page]}}

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