Email Aliases

Overview

When we receive the email we will check if you have aliases set up. These are rules which mean mail to one email address is sent to another, or to several other email addresses. The can be useful for different email addresses to the same mailbox, e.g. bob@example.com and robert@example.com may want to go to the same person and so the same mailbox. This is also useful for a group email address that needs to go to many people and so many mailboxes. Generally you need a mailbox for each person that receives email. You can set up aliases on our control pages for your domain.

Creating an Alias

Log in to the Control Pages with your xyx@a login. Within the Email Setup page will be a link for Aliases. You'll be presented with a form such as:

Alias form

As you can see, the alias can be based on address the email is from (SMTP envelope) as well as who it is to. You can leave entries blank which will match all.

External Addresses

There is no problem in the alias directing to a completely different email address outside of AAISP.

Sending to a Mailbox and to Somewhere Else as well

If you have a Mailbox called bob, and you want email for Bob to go to Bob's Mailbox as well as somewhere else, then you'll need a specific alias to send email to the Mailbox as otherwise the message will only go to the alias.

Take for example, our domain is testing.me.uk and we create an alias for Bob:

Creating an alias for Bob

Will then be listed in the Alias list as:

Alias for Bob

This will send email for bob@testing.me.uk to bob@example.com

Now, even if there is a Mailbox for bob, it will be ignored. In order to send email to Bob's Mailbox as well as bob@example.com we'll need a second alias which specifically sends email for bob to bob, eg:

Alias for Bob's Mailbox

These will then be listed in the Alias list as:

Alias for Bob