Migrating to TalkTalk Wholesale: Difference between revisions
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=FAQ For Customers Migrating to Talk Talk = |
=FAQ For Customers Migrating to Talk Talk = |
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=Why Move=== |
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From June we are moving customers who are currently on BT's 20CN ADSL service to TalkTalk Wholesale's ADSL2+ service. This will enable these customers to have more bandwidth for the same money and have the option of having Annex M for greater upload speeds. In most cases customers will get higher download speeds on ADSL2+ compared with ADSL. |
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==How is the AAISP TalkTalk Wholesale service different to TalkTalk Retail?== |
==How is the AAISP TalkTalk Wholesale service different to TalkTalk Retail?== |
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Revision as of 09:55, 19 Haziran 2013
Overview
There are areas in the UK where we have customers on BTs old 20CN service who can migrate to TalkTalk Wholesale and upgrade to ADSL2+.
FAQ For Customers Migrating to Talk Talk
Why Move==
From June we are moving customers who are currently on BT's 20CN ADSL service to TalkTalk Wholesale's ADSL2+ service. This will enable these customers to have more bandwidth for the same money and have the option of having Annex M for greater upload speeds. In most cases customers will get higher download speeds on ADSL2+ compared with ADSL.
How is the AAISP TalkTalk Wholesale service different to TalkTalk Retail?
It's Very different! Just as BT Retail's DSL service is quite different to our BT Wholesale service!. We have multiple interconnects direct in to TalkTalk's Wholesale network, and your PPP connection terminates directly on our equipment in the same way as our BE Wholesale and BT Wholesale service does.
Rate Limiting & Filtering
We hear stories about TalkTalk retail performing rate limiting and filtering on their service, however this is not the case with our TalkTalk Wholesale service. We don't filter ports or web pages with our other services, the TalkTalk Wholesale service is the same. We have multiple links to TalkTalk and as always our aim is not to be the bottleneck. As with our other services, if there is congestion deep within the wholesale networks of our suppliers, then we will pursue that with them to get it resolved.
I have the 'Premium' Option, what happens on TT?
Customers with Premium will have Annex M enabled for faster upload speedswhen on TalkTalk Wholesale
Can I change back if it breaks?
We don't expect any problems with migrating customers to TalkTalk Wholesale, but as usual we will treat this on a case by case basis. Do contact us.