TalkTalk Wholesale:FAQ

Here is a general FAQ regarding our TalkTalk Wholesale Service, if you are migrating over to TalkTalk then also see:

• Migrating to TalkTalk Wholesale

How is the AAISP TalkTalk Wholesale service different to TalkTalk Retail?

It's very different! Just as BT Retail's DSL service is quite different to our BT Wholesale service!. We have multiple interconnects direct in to TalkTalk's Wholesale network, and your PPP connection terminates directly on our equipment in the same way as our BE Wholesale and BT Wholesale service does.

Rate Limiting & Filtering

We hear stories about TalkTalk retail performing rate limiting and filtering on their service, however this is not the case with our TalkTalk Wholesale service. We don't filter ports or web pages with our other services, the TalkTalk Wholesale service is the same. We have multiple links to TalkTalk and as always our aim is not to be the bottleneck. As with our other services, if there is congestion deep within the wholesale networks of our suppliers, then we will pursue that with them to get it resolved.

TalkTalk Retail lines may well have DPI (Deep Packet Inspection), and filtering/logging of URLs etc, but We have been told by TalkTalk (2013-01-22): "traffic for our Layer 2 resellers such as yourselves does not go near our DPI systems but is directed straight to your interconnect"

Can I bond multiple TalkTalk Wholesale lines?

Yes, Lines with us whether TT, BT or BE can be bonded together. We have customers doing this.

Samknows says my Exchange doesn't have TalkTalk, but AAISP says it does

We have seen occasions where Samknows[1] does not list TalkTalk as being enabled on an exchange, but our line checker says it is available.

In these cases, it is quite possible that Samknows is out of date.