PSTN Checks: Difference between revisions
(Created page with "Usually a Phone line fault is black and white, and generally you have a problem with: *No dial tone *Unable to receive calls If your broadband is down, then it is good to te...") |
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##Is this the correct number? |
##Is this the correct number? |
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You can also run some tests from the Control Pages: [[PSTN_Diagnostics]] |
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If you have a fault then please do contact Support. |
If you have a fault then please do contact Support. |
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Revision as of 15:10, 17 March 2015
Usually a Phone line fault is black and white, and generally you have a problem with:
- No dial tone
- Unable to receive calls
If your broadband is down, then it is good to test the phone line.
- Plug a phone in to the test socket
- Do you have dial tone?
- Dial calling 17070, and listen to the recorded message which will read your number
- Is this the correct number?
You can also run some tests from the Control Pages: PSTN_Diagnostics If you have a fault then please do contact Support.