VoIP Phones - Yealink DECT: Difference between revisions

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__NOTOC__
[[Image:W53P-1.png|thumb|Yealink]]
[[Image:W53P-1.png|thumb|Yealink W60B base and handset]]
= Configuring Yealink DECT phone for AAISP =
= Configuring Yealink DECT phone for AAISP =


Relevant to: '''Yealink W60B'''
Relevant to: '''Yealink W60B, W70B, W73P, W53P and other base stations'''


The Yealink W60B is a DECT base station aimed at small and medium-sized businesses, is perfectly suitable for home use too. Its main specifications are:
The Yealink W60B/W70B is a DECT base station aimed at home as well as small and medium-sized businesses. Its main specifications are:
*Up to 8 handsets
*Up to 8 handsets
*Up to 8 SIP accounts
*Up to 8 SIP accounts
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*IPv4 and IPv6
*IPv4 and IPv6
*PoE or Mains plug for power
*PoE or Mains plug for power
*Transfer button (allows assistited or blind transfers to other SIP extensions/external numbers)
*Transfer button (allows assisted or blind transfers to other SIP extensions/external numbers)
*Docs/firmware from Yealink: https://support.yealink.com/en/portal/docList?archiveType=document&productCode=b0040cca269c2a01


*[https://www.yealink.com/upfiles/products/datasheet/Yealink-W60B-Datasheet.pdf Datasheet]
*[https://www.yealink.com/upfiles/products/datasheet/Yealink-W60B-Datasheet.pdf Datasheet]
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!Password:
!Password:
| admin
| admin
|contact us
|-
!PIN:
| 0000
|contact us
|contact us
|}
|}
The PIN is used to register handsets to the base station, and for the handset to access settings from the base station. When a Base and a handset are supplied together in a single box, then the handset should already be registered to the base station. You can use these steps to register additional handsets though:


=Registering an additional Handset=
# Power up handset
# Press the button under 'Reg'
# Hold the 'Radio' button on the Base for 3 seconds
# Handset should then initialise
# Go to the Base station UI and set up the new account:
# Account - Number Assignment - or set up a new account:
## Account - Set Account2 --> Fill in details
## Account - Handset name --> Set the name

<gallery widths=200px heights=200px mode="nolines">
File:Handsetsettings.jpg|Scroll to Settings & press Ok.
File:Handsetreg.jpg|Arrow down to 6.Registration the press Ok.
File:Handsetreg2.jpg|Press Register Handset.
File:W73pbase.jpg|Radio Button on Base Unit
</gallery>

= Find the IP address of the Base station & login to setup web pages. =

By default the Yealink base unit picks up an IP address using DHCP. You can find the IP address from the Handset as follows:


# Press 'Ok' on the handset and 'Ok' on 'Status'
= IP address =
# Select 'Base' and press 'Ok'
# Under IPv4 you will see the IP address e.g. 192.168.1.3 (different for each user).
# Enter that IP in the address bar of your Web browser.
# Login with admin credentials. (default is user:admin password:admin).


<gallery widths=200px heights=200px mode="nolines">
By default the Yealink base unit picks up an IP address using DHCP. You can find the IP address from the Handset:
File:Handsetstatus.jpg|3.1 Press Ok on the handset and Ok on Status
Press OK –> Select the ‘i’ icon (Status) -> select ‘Base’ -> the IP will be shown
File:Hansetbase.jpg|3.2 Select Base and press Ok
File:Handsetipadd.jpg|3.3 Under IPv4 you will see the IP address.
</gallery>


=Yealink and Voiceless Settings=
=Yealink and Voiceless Settings=


[[File:Yealink_W53P_SIP_Config.png|thumb|click to view settings]]
On the web interface, go to:
On the web interface, go to:

Account ->
# Select 'Account' & 'Register' tab & enter you VoIP number (+44...) in 'Register Name' & 'Username'.
# Enter SIP from your control page into 'Password' box.
# Set 'Server Host' to 'voiceless.aa.net.uk'.
# Click 'Confirm'.
# If correct then you should see Register Status = 'Registered'.
# If you have more than one number you can select 'Account1' drop down and add further numbers.


{| class="wikitable"
{| class="wikitable"
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|600
|600
|}
|}

Repeat this for any other accounts you want to add.


===Check the SIP registration status:===
===Check the SIP registration status:===
Go to:
Go to:
Status -> Yealink_W53P_SIP_Config.png
Status -> Handset & VoIP

You should the the account Status as 'Registered'
You should the the account Status as 'Registered'


<gallery widths=300px heights=300px mode="nolines" caption="Screenshot of Account registration page">
[[File:Yealink W53P Hanset Assignment.png|thumb|Handset Assignment]]
Yealink_W53P_SIP_Config.png|VoIP Account settings
===Handset Assignmnent===
</gallery>


===Handset Assignment===
Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets!


Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets! You can also make up to 8 calls at once, so a single base station can support a small office of people.
Account -> Number Assignment

# From the 'Account' tab select 'Number assignment' from menu.
# Here you can select which handsets are connected to your numbers for outgoing and incoming calls.

You have the flexibility to decide which VoIP account should ring which handset, and also which account the handsets use to make their outgoing calls.

<gallery mode="packed" widths=250px heights=250px mode="nolines" caption="Screenshots of number assignment page">
Yealink W53P Handset Assignment.png|Number Assignment
Yealink-4handsets1number.png|Four Handsets sharing one VoIP Account
</gallery>

===Other optional settings===

These are optional, but recommended settings to have:

Features -> General Information -> Accept SIP Trust Server Only --> Set to Enabled (This stops direct 'ghost calls' from the internet, and only allows calls from the registered SIP server)
<gallery widths=500px mode=nolines>
Yealink-ghost-call.png|thumb|To disable Ghost calls
</gallery>


===Other optonal settings===
Features -> General Information -> Call Waiting --> set to Disabled
Features -> General Information -> Call Waiting --> set to Disabled

Features -> General Information -> Number Of Active Handsets --> Set to 8 (if you have more than 4 handsets)
Features -> General Information -> Number Of Active Handsets --> Set to 8 (if you have more than 4 handsets)

Features -> General Information -> Fwd International --> set to Disable (no need to allow forwarding to international numbers)
Features -> General Information -> Fwd International --> set to Disable (no need to allow forwarding to international numbers)

Features -> Phone Lock --> Add 999 to the list of emergency numbers
Features -> Phone Lock --> Add 999 to the list of emergency numbers

Settings -> Time&Date -> Time Zone --> 0 GMT
Settings -> Time&Date -> Time Zone --> 0 GMT

Settings -> Time&Date -> Primary Server --> time.aa.net.uk
Settings -> Time&Date -> Primary Server --> time.aa.net.uk

Settings -> Time&Date -> Date Format --> YYYY-MM-DD
Settings -> Time&Date -> Date Format --> YYYY-MM-DD

Settings -> Tones --> Set to Great Britian
Settings -> Tones --> Set to Great Britain

Account -> Handset Name --> Give a name to each handset, will be displayed on their screen
Account -> Handset Name --> Give a name to each handset, will be displayed on their screen


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Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...
Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...
* Answer the incoming call, and find out who they want to be transferred to
* '''Answer''' the incoming call, and find out who they want to be transferred to
*Press the TRAN button
*Press the '''TRAN''' button
**At this point the caller is put on hold
**At this point the caller is put on hold
*Enter in the extension number or full number of who you want to transfer the call to
*'''Enter in the extension number''' or full number of who you want to transfer the call to
*Press the Green dial button
*Press the '''Green dial''' button
**At this point you will be ringing the third party
**At this point you will be ringing the third party
**If no answer, then you can press the button under End to go back to the originall caller
**If no answer, then you can press the button under '''End''' to go back to the original caller
**At this point you can also Blind transfer the call, by pressing the button under Transfer
**At this point you can also Blind transfer the call, by pressing the button under '''Transfer'''
*Once answered, you can introduce the original caller and press the button under Transfer
*Once answered, you can introduce the original caller and press the button under '''Transfer'''


==DND - Do not disturb==
==DND - Do not disturb==
You can enable/disable DND via the handset for each of the SIP accounts allocated to the Yealink handset:
You can enable/disable DND via the handset for each of the SIP accounts allocated to the Yealink handset:
OK --> Call Features (orange) --> Do Not Disturb
OK --> Call Features (orange) --> Do Not Disturb



=Registering an additional Handset=
# Power up handset
# Press the button under 'Reg'
# Hold the button on the Base for 3 seconds
# Handset should then initialise
# Go to the Base station UI and set up the new account:
# Account - Number Assignment - or set up a new account:
## Account - Set Account2 --> Fill in details
## Account - Handset name --> Set the name


=Factory reset the Yealink DECT Base Station=
If you have lost the password you will have to factory reset the base station, and the default username and password will then work, and you'll need to configure the unit again.

There are a few ways to factory reset the Yealink base station:

===From web ui===
If you know the password!
Settings -> Upgrade --> Reset

===From a connected handset===
OK -> Settings -> System Settings -> Base Reset
You'll need to know the PIN (default is 0000)

===From the actual base station===
# Unplug the power
# Press and hold the Connect button
# Whilst holding, plug in the power
# Wait until all three lights on the base station are showing as solid green
# Release the connect button
# Wait a further 5 minutes
# Then, reboot the base station by unplugging it from power and plugging it back in



==Firewall & Security==
==Firewall & Security==
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[[Category:VoIP Phones|Gigaset N300]]
[[Category:VoIP Phones|Yealink DECT]]

Latest revision as of 09:41, 27 March 2024


Yealink W60B base and handset

Configuring Yealink DECT phone for AAISP

Relevant to: Yealink W60B, W70B, W73P, W53P and other base stations

The Yealink W60B/W70B is a DECT base station aimed at home as well as small and medium-sized businesses. Its main specifications are:

Credentials

As shipped / unconfigured Once configured
IP: DHCP DHCP
Username: admin
Password: admin contact us
PIN: 0000 contact us

The PIN is used to register handsets to the base station, and for the handset to access settings from the base station. When a Base and a handset are supplied together in a single box, then the handset should already be registered to the base station. You can use these steps to register additional handsets though:


Registering an additional Handset

  1. Power up handset
  2. Press the button under 'Reg'
  3. Hold the 'Radio' button on the Base for 3 seconds
  4. Handset should then initialise
  5. Go to the Base station UI and set up the new account:
  6. Account - Number Assignment - or set up a new account:
    1. Account - Set Account2 --> Fill in details
    2. Account - Handset name --> Set the name
  • Scroll to Settings & press Ok.

    Scroll to Settings & press Ok.

  • Arrow down to 6.Registration the press Ok.

    Arrow down to 6.Registration the press Ok.

  • Press Register Handset.

    Press Register Handset.

  • Radio Button on Base Unit

    Radio Button on Base Unit

Find the IP address of the Base station & login to setup web pages.

By default the Yealink base unit picks up an IP address using DHCP. You can find the IP address from the Handset as follows:

  1. Press 'Ok' on the handset and 'Ok' on 'Status'
  2. Select 'Base' and press 'Ok'
  3. Under IPv4 you will see the IP address e.g. 192.168.1.3 (different for each user).
  4. Enter that IP in the address bar of your Web browser.
  5. Login with admin credentials. (default is user:admin password:admin).
  • 3.1 Press Ok on the handset and Ok on Status

    3.1 Press Ok on the handset and Ok on Status

  • 3.2 Select Base and press Ok

    3.2 Select Base and press Ok

  • 3.3 Under IPv4 you will see the IP address.

    3.3 Under IPv4 you will see the IP address.

Yealink and Voiceless Settings

On the web interface, go to:

  1. Select 'Account' & 'Register' tab & enter you VoIP number (+44...) in 'Register Name' & 'Username'.
  2. Enter SIP from your control page into 'Password' box.
  3. Set 'Server Host' to 'voiceless.aa.net.uk'.
  4. Click 'Confirm'.
  5. If correct then you should see Register Status = 'Registered'.
  6. If you have more than one number you can select 'Account1' drop down and add further numbers.
Yealink Settings
Setting Value
Line Active Enabled
Label AAISP (or what ever you like)
Display Name Your Name (or what ever you like)
Register Name Your phone number, +44...
Username Your phone number, +44...
Password Your SIP password
Server Host voiceless.aa.net.uk
Server Expires 600

Repeat this for any other accounts you want to add.

Check the SIP registration status:

Go to: 

Status -> Handset & VoIP

You should the the account Status as 'Registered'

  • Screenshot of Account registration page
  • VoIP Account settings

    VoIP Account settings

Handset Assignment

Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets! You can also make up to 8 calls at once, so a single base station can support a small office of people.

  1. From the 'Account' tab select 'Number assignment' from menu.
  2. Here you can select which handsets are connected to your numbers for outgoing and incoming calls.

You have the flexibility to decide which VoIP account should ring which handset, and also which account the handsets use to make their outgoing calls.

  • Screenshots of number assignment page
  • Number Assignment

    Number Assignment

  • Four Handsets sharing one VoIP Account

    Four Handsets sharing one VoIP Account

Other optional settings

These are optional, but recommended settings to have: 

Features -> General Information -> Accept SIP Trust Server Only --> Set to Enabled  (This stops direct 'ghost calls' from the internet, and only allows calls from the registered SIP server)
  • To disable Ghost calls

    To disable Ghost calls 

Features -> General Information -> Call Waiting --> set to Disabled

Features -> General Information -> Number Of Active Handsets --> Set to 8 (if you have more than 4 handsets)

Features -> General Information -> Fwd International --> set to Disable (no need to allow forwarding to international numbers)

Features -> Phone Lock --> Add 999 to the list of emergency numbers

Settings -> Time&Date -> Time Zone --> 0 GMT

Settings -> Time&Date -> Primary Server --> time.aa.net.uk

Settings -> Time&Date ->  Date Format --> YYYY-MM-DD

Settings -> Tones --> Set to Great Britain 

Account -> Handset Name --> Give a name to each handset, will be displayed on their screen

Transfer a call

The handsets, eg the W53H, have a dedicated 'Transfer' button 'TRAN'. This lets you transfer a call to someone else.

Assisted Transfer on a Yealink W53H handset

Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...

  • Answer the incoming call, and find out who they want to be transferred to
  • Press the TRAN button
    • At this point the caller is put on hold
  • Enter in the extension number or full number of who you want to transfer the call to
  • Press the Green dial button
    • At this point you will be ringing the third party
    • If no answer, then you can press the button under End to go back to the original caller
    • At this point you can also Blind transfer the call, by pressing the button under Transfer
  • Once answered, you can introduce the original caller and press the button under Transfer

DND - Do not disturb

You can enable/disable DND via the handset for each of the SIP accounts allocated to the Yealink handset: 

OK --> Call Features (orange) --> Do Not Disturb


Registering an additional Handset

  1. Power up handset
  2. Press the button under 'Reg'
  3. Hold the button on the Base for 3 seconds
  4. Handset should then initialise
  5. Go to the Base station UI and set up the new account:
  6. Account - Number Assignment - or set up a new account:
    1. Account - Set Account2 --> Fill in details
    2. Account - Handset name --> Set the name


Factory reset the Yealink DECT Base Station

If you have lost the password you will have to factory reset the base station, and the default username and password will then work, and you'll need to configure the unit again.

There are a few ways to factory reset the Yealink base station:

From web ui

If you know the password! 

Settings -> Upgrade --> Reset

From a connected handset

OK -> Settings -> System Settings -> Base Reset

You'll need to know the PIN (default is 0000)

From the actual base station

  1. Unplug the power
  2. Press and hold the Connect button
  3. Whilst holding, plug in the power
  4. Wait until all three lights on the base station are showing as solid green
  5. Release the connect button
  6. Wait a further 5 minutes
  7. Then, reboot the base station by unplugging it from power and plugging it back in


Firewall & Security

  • You will also want to set up firewall rules, as per the VoIP Firewall page.
  • Also see the VoIP Security page for information about securing your VoIP service.
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