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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CityFibre ONT: Difference between revisions

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__NOTOC__<indicator name="Routers">[[File:menu-router.svg|link=:Category:Routers|30px|Back up to the Routers Category]]</indicator>
__NOTOC__<indicator name="Routers">[[File:menu-router.svg|link=:Category:Routers|30px|Back up to the Routers Category]]</indicator>

[[Category:CityFibre Faults]]
[[Category:CityFibre Faults]]
[[Category:FTTP Faults]]
[[Category:FTTP Faults]]
[[Category:Routers]]
[[Category:Routers]]


[[File:CityFibre-ONT-Angle.png|thumb|CityFibre ONT - Calix 801G]]
[[File:CityFibre-ONT-Installed.jpg|thumb|CityFibre ONT installed - Calix 801G]]
[[File:CityFibre-ONT-ports.jpg|thumb|CityFibre ONT ports - Calix 801G]]
[[File:CF-ONT-Labeled.png|thumb|CityFibre ON - Calix 801GT]]

==Summary==
==Summary==


This page has information about the CityFibre provided ONT - the box that connects the CityFibre connection to your own router. ONT stands for Optical Network Terminal, sometimes (mistakenly) called a modem.
This page has information about the CityFibre provided ONT - the box that connects the CityFibre connection to your own router. ONT stands for Optical Network Terminal, sometimes (mistakenly) called a modem. It is a media convertor, optical fibre to electrical Ethernet.


* In short, the ONT in installed inside the customer's premises by CityFibre and converts the fibre connection from the outside world in to a RJ45 port which you plug in to your router with a CAT5 cable.
* The ONT is installed inside the customer's premises by CityFibre and converts the fibre connection from the outside world to an Ethernet RJ45 port which you plug your router into with a CAT6 cable.
* The customer router should be configured to use VLAN id 911, and PPPoE.
* The ONT requires power, and a UPS is recommended, see our [[VoIP_Power]] page for suggestions.
* The ONT requires power, and a UPS is recommended, see our [[VoIP_Power]] page for suggestions.


* For help with router configuration for CityFibre connections, please see: [[General_Router_Settings#CityFibre_FTTP|General Router Settings page]]
* For help with router configuration for CityFibre connections, please see: [[General_Router_Settings#CityFibre_FTTP|General Router Settings page]]
* The ONT is a 'Calix 801G GigaPoint v2' device and measures 10.16x2.07x3.25cm (WxHxD).
* The ONT is usually a 'Calix 801G GigaPoint v2' device and measures 10.16x2.07x3.25cm (WxHxD).


=Devices=
=Devices=
Depending on the service, there are a number of possible ONT models that CityFibre will install.
Depending on the service, there are a number of possible ONT models that CityFibre will install.



<gallery caption="Images of various CityFibre ONTs">
CityFibre-ONT-Angle.png|Calix 801G. For 1G GPON
CityFibre-ONT-Installed.jpg||Calix 801G Installed. For 1G GPON
CityFibre-ONT-ports.jpg|Calix 801G Ports. For 1G GPON
CF-ONT-Labeled.png|Calix 801GT. For 1G GPON
Calix-1000G-GPON-ONT-top.jpg|Calix 1000G, for 2G GPON
Cf-ont-nokia-front.jpg|Nokia XGS-GPON, front
Cf-ont-nokia-ports.jpg|Nokia XGS-GPOP, ports
</gallery>


Here is a table of the services that CityFibre offer, along with the ONT and some other information. Note - A&A may not offer all of these service options, this is just for information about the ONT provided.


{| class="wikitable" style="text-align:center;"
|+ Residential Service, speeds, technology and ONT models
|- style="font-weight:bold;"
! style="text-align:right;" |
! colspan="2" | 160M
! colspan="2" | 1Gb
! colspan="2" | 1.2G
! colspan="2" | 2Gb
! colspan="2" | 2.5G
|- style="text-align:left;"
| style="font-weight:bold;" | Availability (estimate)
| colspan="4" style="text-align:center;" | Live
| colspan="4" style="text-align:center;" | Late 2023
| colspan="2" style="text-align:center;" | Mid 2023
|-
| style="font-weight:bold; text-align:left;" | Network type
| XGS-PON
| GPON
| XGS-PON
| GPON
| XGS-PON
| GPON
| GPON
| XGS-PON
| style="text-align:left;" | XGS-PON
|-
| style="font-weight:bold; text-align:left;" | Symmetrical?<br />
| colspan="2" | Yes
| colspan="2" | Yes
| Yes
| No
| colspan="2" | No
| colspan="2" | Yes
|-
| style="font-weight:bold; text-align:left;" | Download Bandwidth
| colspan="2" | 160M
| colspan="2" | 1G
| 1.2G
| 1.2G
| colspan="2" | 2G
| colspan="2" | 2.5G
|-
| style="font-weight:bold; text-align:left;" | Upload Bandwidth
| colspan="2" | 160M
| colspan="2" | 1G
| 1.2G
| 1G
| colspan="2" | 1G
| colspan="2" | 2.5G
|- style="text-align:left;"
| style="font-weight:bold;" | Download Committed Rate
| colspan="2" style="text-align:center;" | 10M
| colspan="8" style="text-align:center;" | 70M
|- style="text-align:left;"
| style="font-weight:bold;" | Upload Committed Rate
| colspan="2" style="text-align:center;" | 10M
| colspan="8" style="text-align:center;" | 35M
|-
| style="font-weight:bold; text-align:left;" | Ratio Split
| 1:64
| 1:32
| 1:64
| 1:32
| 1:64
| 1:32
| colspan="2" | 1:32
| colspan="2" | 1:64
|- style="text-align:left;"
| style="font-weight:bold;" | ONT Models
| Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
| Calix GigaPoint 801Gv2<br />Calix GP1000g
| Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
| Calix GigaPoint 801Gv2<br />Calix GP1000g
| Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
| Calix GP1000g
| colspan="2" | Calix GP1000g
| colspan="2" | Calix GP1007x<br />Calix GP1100X<br />Nokia XS-010X-Q
|}
As of June 2023, only the 160M and 1G services using GPON are available, faster than 1G are subject to availability. Actual ONT model may vary...


=LEDs=
=LEDs=
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* Power: 5 W, Peak Power: 7 W
* Power: 5 W, Peak Power: 7 W
* PSU/connector: 12V DC 0.5A, tip positive.
* PSU/connector: 12V DC 0.5A, tip positive.


=Outdoor Junction box=
[[File:CF-BT-Outside-spice-boxes.jpg|thumb|alt=CityFibre and Openreach outdoor Junction box|Outdoor Junction Box]]
CityFibre will usually install a junction box on the outside of the property. This connects up the fibre from the street to the fibre that goes inside the property.

This is a passive device, doesn't require power, and is just used to connect the two fibres together. The photo shows both a Brown CityFibre unit and a Grey Openreach unit.