VoIP How to: IVR and Voicemail Example: Difference between revisions

*#Option no. 1, to a VoIP Phone
*#Option no. 2, redirect to a PSTN line during working hours and Voicemail at other times
 
The customer is a small veterinary surgery. They would like their main number to offer the choice to talk to staff during working hours and leave a message out of hours, or to call emergency 24 hour contact.
 
As it happens, the 24 hour contact is a mobile telephone and the office has a SIP phone.
 
==Call Diagram:==