Glossary: Difference between revisions
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;TAM:Test Access Module
==BT Fault Terms==
;KBD:Knowledge Based Diagnostics
;KCI:Keep Customer Informed
;MFL:Main Fault Location
;CA:Customer Apparatus
;MBORC:Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).
;AI:Action Item
;WAC:Work Allocation Controls (team)
==Services Related==
;BT:British Telecom
;BTW:BT Wholesale
;TTW:TalkTalk Wholesale
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