KBD: Difference between revisions

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#Click on the 'Knoweldge Based Diagnostics' button, and follow the instructions from there}}
 
===Availability===
[[File:kbd-mso.png|none|frame|KBD reports there is a Major Service Outage affecting this line]]
*On BT based ADSL, FTTC nad FTTP circuits
 
==Information==
KBD is a tool provided by BT, results can vary, but BT require us to run a KBD before reporting a fault.
 
It can be useful in identifying faults, but often it will say no fault found even when there is.
 
 
 
==Examples==
 
[[File:kbd-mso.png|none|frame|KBD reports there is a Major Service Outage affecting this line, BT will already on the case in fixing it]]
Retrieved from ‘http://support.aa.net.uk/KBD