Category:FTTP Faults: Difference between revisions
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*# Check the PPP username/password on the router, and restart the router just to be sure. |
*# Check the PPP username/password on the router, and restart the router just to be sure. |
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*#Try a laptop/PC plugged in to the ONT instead of your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect: see [[PPPoE on a Computer]] for help in setting up PPPoE on a Computer. |
*#Try a laptop/PC plugged in to the ONT instead of your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect: see [[PPPoE on a Computer]] for help in setting up PPPoE on a Computer. |
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*# ...get in touch |
*# ...get in touch, email us a photo of the Openreach box and it's lights if possible. |
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== I have a slow FTTP connection == |
== I have a slow FTTP connection == |
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