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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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==Overview==
==Overview==
This page has lots of information and guidance on dealing with a slow FTTP connection. We suggest it's read by customers and that we then work with you.
This page has lots of information and guidance on dealing with a slow FTTP connection. We suggest it's read by customers and that we then work with you. The page covers slow FTTP with BT Openreach and CityFibre connections.


The information here has a number of objectives:
The information here has a number of objectives:
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*Explain the problems with dealing with slow speeds
*Explain the problems with dealing with slow speeds
*Try to manage expectations about timescales and what to expect from a 1Gb/s connection
*Try to manage expectations about timescales and what to expect from a 1Gb/s connection
*Provide tests the customer can perform
*Provide various tests the customer can perform and send the results in to our support team
*Provide questions that will help A&A support staff further investigate
*Provide questions that will help A&A support staff further investigate


Retrieved from "http://support.aa.net.uk/Slow_FTTP"