Revision as of 13:16, 21 May 2024

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PROJECT: New Authoritative DNS servers coming in 2024

Overview

This page explains our fairly large project to move away from our 'in-house' authoritative DNS servers to 'Power DNS'

Basics

Our Authoritative DNS servers are primary-dns.co.uk and secondary-dns.co.uk. These are used in the following situations:

Running DNS for domain names we host for customers
Running as extra secondary DNS servers (slaves) where our customer runs their own, primary, DNS server(s)
Reverse DNS
Delegating Reverse DNS zones to customer's own DNS servers

Customer Impact

Specific details

Where we are a slave

Situation:

Some customers run their own primary DNS server(s) and our 'secondary-dns.co.uk' is a slave server.

Changes:

Historically we have supported this configuration automatically where the master is a customer's A&A IP address. This hasn't always been successful and has required staff intervention in some cases. This automation will change. We will have a user interface on the Control Pages to allow managing of Domains and their Master IP addresses.

@@ Line 25: / Line 25: @@
 =Specific details=
 ==Where we are a slave==
+===Situation:===
-===Situation:=== Some customers run their own primary DNS servers and our 'secondary-dns.co.uk' is a slave server.
+Some customers run their own primary DNS server(s) and our 'secondary-dns.co.uk' is a slave server.
 ===Changes:===
-Historically we have supported this automatically where the master is a customer's A&A IP address. This will change, and instead we will have a user interface on the Control Pages to allow managing of Domains and Master IP addresses.
+Historically we have supported this configuration automatically where the master is a customer's A&A IP address. This hasn't always been successful and has required staff intervention in some cases. This automation will change. We will have a user interface on the Control Pages to allow managing of Domains and their Master IP addresses.