File:IMT23989.pdf: Difference between revisions

Our original status post: http://s.aa.net.uk/1804

 

At 16:20 on the 31st May, Loss of management alarms were presented against the core router at Stepney and IMT23970/13 was raised. Several automated incidents were also generated against connected equipment, but no service impact was identified at this stage. A technical bridge was established to try and identify the reason for the loss of management to the core router. Whilst investigations were ongoing, the core router experienced a non-graceful route processor failover at 18:39 causing a Loss of Service to 45,000 customers for a few minutes....