Related Pages on the A&A Website:

www.aaisp.net.uk/broadband-FC.html

With FTTC, BT will supply and install a VDSL modem (the Active NTE in BT speak), You will then need a PPoE device (router or software) to use the service.

PPPoE Service Name = Blank
PPPoE username = as supplied, eg x@a.1
PPPoE password = as supplied
MTU = 1500 (if your equipment can handle baby jumbo frames and RFC 4638), otherwise 1492
Auth Protocol CHAP

FTTC Modem

Here is an image of a BT supplied FTTC modem

FTTC Modem.png

The modem is supplied by BT, if it develops a fault then AAISP can contact BT and report a fault.

If the sync light flashes, then there is no sync, and will probably need to be reported as a fault.