VoIP How to: IVR and Voicemail Example

(January 2016, Under construction)

Description of Requirements

Here is a mini example to set up a telephone service that provides these features:

• Public number offering two IVR options...
  1. Option no. 1, to a VoIP Phone
  2. Option no. 2, redirect to a PSTN line during working hours and Voicemail at other times

Call Diagram:

We can represent this example as a simple flow chart:

Overview of configuration

We'll need three numbers for this example, let's assume our numbers are as follows:

1. 123001
2. 123002
3. 123003