Out of Hours Help
Support Hours
General support hours is 8-6 Monday through to Friday.
Contact out of hours:
Some staff do keep an (unofficial) eye on things out of hours and you may be able to get hold of someone in the following ways:
- Live Chat (IRC): irc.z.je/a&a
- SMS: 01344 400999
Major Outages (MSO)
If you think there is a major service outage and staff should be informed, then please see MSO page on the main AAISP web site which explains how you can wake up staff. (They may already be awake, aware and fixing issues :-) )