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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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<indicator name="RoadW">[[File:Menu-Road-Warrior.svg|link=:Category:
== Windows setup ==
The CA certificate needs to be installed on the Windows machine using an account with administrator privileges.
First, download the CA certificate in DER format to the Windows machine. The easiest way to do this is to▼
===Download the Certificate===
The CA certificate needs to be installed on the Windows machine using an account with administrator privileges.
install it just yet. Note that you must download the certificate in DER format - windows machines do not▼
▲First, download the CA certificate in DER format to the Windows machine. The easiest way to do this is to@
#Use a browser (ed 'Edge') to visit your FireBrick
##Go to: Config - Certificates to reach the certificate management page
##Click on the Download DER link corresponding to the CA certificate.
▲
===Start the Windows Certificate Manager===
The Windows certificate manager should now be started up as follows:
# Using a command window, or the '''Start|Run''' box, execute the command <tt>'''mmc'''</tt> (and answer Yes when asked if you want to allow changes).
# Select '''Add/Remove Snap-in''' from the File menu, choose the '''Certificates''' snap-in and add it to selected snap-ins.
# A dialog will ask if you want to manage certificates for the user account, a service account or computer account. You must select <tt>'''Computer Account'''</tt> here in order to manage the system certificates. If you do not select this, or you start up the certificate manager in some other way (
# Another dialog will ask which computer to manage. Choose <tt>'''Local computer'''</tt>. Click '''Finish'''
# Finally click on <tt>'''OK'''</tt> to start the certificate manger snap-in.
===Install the CA certificate===
To install the certificate:
# Double-click on <tt>'''Certificates (Local Computer)'''</tt> in the left pane, to open the certificate store names
#
# Select <tt>'''All Tasks'''</tt> and then <tt>'''Import...'''</tt>
# Click <tt>'''Next'''</tt> and
#Select the .crt file and click '''Open'''
# Click <tt>Next</tt> again, and then <tt>Finish</tt>.▼
# Click <tt>'''Next'''</tt> and check that the certificate will be placed in the trusted root store.
▲# Click <tt>'''Next'''</tt> again, and then <tt>'''Finish'''</tt>.
#A
#You can now close the mmc console, File - Exit. No need to save.
There - wasn't that easy! Thank you Microsoft.
Now you need to set up the IPsec network connection details.
# Go to Start - '''Control Panel''' then Network and
# Select <tt>Connect to a Network</tt> and choose <tt>'''Connect to a Workplace'''</tt>.
# Click <tt>Next</tt>, select <tt>No, create a new connecton</tt>, <tt>Next</tt>
# Choose <tt>Use my Internet connection (VPN)</tt>
# Insert the server name (
# Select <tt>'''Don't connect now; ...'''</tt>
# You don't need to enter User name and password as it will ask again later
# Click on <tt>'''Create'''</tt> and then <tt>'''Close'''</tt> (Don't connect yet!)
# Back at the Network and Sharing Center dialog, select <tt>'''Connect to a network'''</tt>
# Right-click the connection you have just created in the pop-up box and select <tt>Properties</tt>
# Select the <tt>Security</tt> tab, and change the Type of VPN to IKEv2.
=Help=
▲#Select 'Trusted Root Certification Authorities', click OK. (see screenshot)
▲#A little window pops up saying 'The import was successful' (see screenshot)
==Error 13801: IKE authentication credentials are unacceptable==
[[File:Win7-IPsec-error-ike2auth.PNG|framed|none|Error 13801]]
#Check that the hostname as set in the VPN settings matches the server certificate name, or:
#Double check that you selected 'Computer Account' in the steps above for the installing the certificate in the Certificate Manager
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