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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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m (clean up, typos fixed: etc) → etc.) (2)) |
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| Mux || VC-Mux || This is often the default on most broadband routers
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| Login || As advised || We allocate a login for one or more lines. This is of the form of a name followed by @, a realm, a dot then a single digit number. (e.g. test@a.1). The final number is the line number (e.g. 1, 2, etc.) for where customers have multiple lines sharing IP addresses.
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| Password || As advised || We allocate a password, but you can change this on the Broadband Control Pages. If you change the password on our system your lines will go off line until you change the password on the router as well. If your router cannot handle the length of password we provide, please contact support who will be happy to set a shorter password.
| VLAN || 101 || (Not applicable if you are using the Openreach modem). Use this if your router has a built in VDSL modem.
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| Login || As advised || We allocate a login for one or more lines. This is of the form of a name followed by @, a realm, a dot then a single digit number. (e.g. test@a.1). The final number is the line number (e.g. 1, 2, etc.) for where customers have multiple lines sharing IP addresses.
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| Password || As advised || We allocate a password, but you can change this on the Broadband Control Pages. If you change the password on our system your lines will go off line until you change the password on the router as well. If your router cannot handle the length of password we provide, please contact support who will be happy to set a shorter password.
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