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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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==Recording the greeting==
By default a generic greeting will be played to callers who reach your voicemail, however you can record your own greeting instead, here's how:
*Calls after a certain time can be sent to voicemail.
*Record your greeting by calling 1571 from the SIP phone registered to the number
*You will hear instruction on what to do, but you just need
*A beep will be added to the end of the recording automatically, so you can say something like 'Please leave a message after the beep'
*If you supply the same email address for call recordings as well as voicemail, you are sent one "Recording" email as opposed to a "Voicemail". Keep the email addresses different if you wish to be sent emails with "Voicemail" in the subject.▼
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===File formats===
*To: the number the caller called (i.e., your number)
*DTMF: Any DTMF key presses, see [[VoIP - DTMF|DTMF Page]]
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