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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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However, customers may be able to add a SPF record to their domain to help get their messages through. In short, an SPF record says which email servers are allowed to send messages for you.
Typically, our customers would use <code>smtp.aa.net.uk</code> to send email - however thought must be given to other servers that may also send email from your domain - eg you may have a 3rd party web server or some other service that sends email on our behalf - these would want to be included too.
To cover the IP addresses of the A&A email servers, you can include <code>_spf_include.aa.net.uk</code>, eg:
This says to accept email from the mx records (<code>mx</code>) and A&A's published list of IP addresses (<code>include:_spf_include.aa.net.uk</code>) , everything else should be marked as possible junk (<code>~al</code>).
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You can send an email to a gmail address, and then look at the received headers to see what Gmail think about the SPF records. (In gmail, open the email, click the 3 dots and select show original)
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