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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Openreach FTTP ONT: Difference between revisions

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__NOTOC__<indicator name="Routers">[[File:menu-router.svg|link=:Category:Routers|30px|Back up to the Routers Category]]</indicator>
 
[[File:ontONT-side.pngjpg|thumb|Openreach ONT, powered off!]]
[[File:Nte-ok.jpg|thumb|Openreach ONT, powered on and working OK]]
[[File:ONT-opened.jpg|thumb|Openreach ONT, cover removed. Customer router connects to yellow socket]]
 
This page is about the FTTP termination device that Openreach install for FTTP customers.
 
The* Older Openreach ONT (Optical Network Termination) such as the one pictured, is actually inside anthe enclosure. whichThis also contains a Battery Backup Unit (BBU) andalong with various wiring and cable management.
* Newer ONT installs do not include the BBU, and are also not in a larger enclosure.
* The ONT requires power, so will need a mains power socket nearby.
* Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone.
 
== LED Status ==
The ONT requires power, so will need a mains power socket nearby.
 
=LED Status=
 
{| class="wikitable"
|+ Openreach ONT LED Status - Main LEDs at the top
|-
! LED !! Colour !! Meaning !! Notes
|-
! colspan=4 | Top (ONT) LEDs
|rowspan="2"| '''Power''' || Green || Device has power || '''Good'''
|-
| Off'''TEL1''' || PowerOff is off|| || We don'''Bad'''.t use the CheckTel mainsports power
|-
| rowspan="3"2 | '''PON & LOSPORT1''' <br>(Passive Optical Network <br> Loss of service)|| PONBlinking/Flashing green, LOS Off || ConnectedData andbeing should be workingtransmitted || '''Good'''. This is how it should be normally
|-
| Off || ONT has no ethernet link to the router || '''Bad'''. Check the connection/cable to the router
|-
| rowspan=3 | '''LOS''' (Loss of service)<br><br>'''PON''' (Passive Optical Network) || PON solid green, LOS off || Connected and should be working || '''Good'''. This is how it should be normally
|-
| PON flashing green, LOS off || ONT is starting up || '''Wait''' a bit for steady green and all should be well...
|-
| PON off, LOS solid red || Possible fault with the fibre || '''Bad'''. Check fibre not damaged, reconnect fibre, power cycle ONT
|-
| rowspan="2" | '''PORT1POWER''' || OffSolid green || ONTDevice has not ethernet link to the routerpower || '''BadGood'''. Check the connection/cable to the router
|-
| Off || Power is off || '''Bad'''. Check mains power and connection to BBU/ONT
| blinking/flashing || data being transmitted || '''Good'''
|-
! colspan=6 | Bottom right (BBU) LEDs
| '''Tel''' || || || We don't use the Tel ports
|-
| rowspan="2" | '''PowerSTATUS''' || GreenSolid green || Device has power || '''Good'''
|'''Status/Fault/Charging''' || || Related to the battery backup || The 'fault' LED indicated a fault with the battery, and not related to a fault with the FTTP service.
|-
| Off || ||
|-
| rowspan=2 | '''FAULT''' || Solid red || Battery fault || '''Bad'''. Replace the AA batteries inside
|-
| Off || || '''Good'''. No fault
|-
| rowspan=2 | '''CHARGING''' || Solid orange || Batteries are not fully charged || '''Wait'''; the batteries are charging (usually after a power cut)
|-
| Off || Batteries are not being charged || '''Good'''. The batteries are fully charged
|}
 
== External links ==
* [https://www.openreach.com/content/dam/openreach/openreach-dam-files/images/news-and-opinion/articles/2018/02/ONT%20Factsheet.pdf 1+1 ONT and Enclosure Factsheet]
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