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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
(more wording improvements) |
(→LED Status: Make rows match order of LEDs) |
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! LED !! Colour !! Meaning !! Notes
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|rowspan="2"| '''PORT1''' || Off ||
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| Blinking/Flashing || Data being transmitted || '''Good'''
|rowspan="3"| '''PON & LOS''' <br>(Passive Optical Network <br> Loss of service)|| PON green, LOS Off || Connected and should be working || '''Good'''. This is how it should be normally▼
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▲|rowspan="3"| '''
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| PON flashing green, LOS off || ONT is starting up || '''Wait''' a bit for steady green and all should be well...
| PON off, LOS red || Possible fault with the fibre || '''Bad'''. Check fibre not damaged, reconnect fibre, power cycle ONT
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|rowspan="2"| '''
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|'''Status/Fault/Charging''' || || Related to the battery backup || The 'fault' LED indicated a fault with the battery, and not related to a fault with the FTTP service.
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