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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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[[File:Yealink W53P Hanset Assignment.png|thumb|Handset Assignment]]
===Handset
Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets! You can also make up to 8 calls at once, so a single base station can support a small office of people.
Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...
* '''Answer''' the incoming call, and find out who they want to be transferred to
*Press the '''TRAN''' button
**At this point the caller is put on hold
*'''Enter in the extension number''' or full number of who you want to transfer the call to
*Press the '''Green dial''' button
**At this point you will be ringing the third party
**If no answer, then you can press the button under '''End''' to go back to the
**At this point you can also Blind transfer the call, by pressing the button under '''Transfer'''
*Once answered, you can introduce the original caller and press the button under '''Transfer'''
==DND - Do not disturb==
# Wait a further 5 minutes
# Then, reboot the base station by unplugging it from power and plugging it back in
=Registering an additional Handset=
# Power up handset
# Press the button under 'Reg'
# Hold the button on the Base for 3 seconds
# Handset should then initialise
# Go to the Base station UI and set up the new account:
# Account - Number Assignment - or set up a new account:
## Account - Set Account2 --> Fill in details
## Account - Handset name --> Set the name
==Firewall & Security==
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