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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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[[file:Snom710.png]]
The
==How to
These instructions are for how to update your phone to the latest firmware that Snom have published. (do check for security updates above, as there may well be newer firmware available.)
===Upgrading to version 8===▼
* You can go to https://service.snom.com/ and look in the "LATEST FIRMWARE RELEASES" section. We have [[#Upgrading to the latest version|some notes below]], but generally following Snom's 'Firmware Wizard' will be best.
* See: [[SNOM Find IP Address]] if you're unsure how to access the web interface of your Snom.
2. Right click on the firmware for the phone you have and save the file to your computer▼
You can use these notes to upgrade to the latest version that Snom have on their wiki. (Do check for any Security updates that may be newer than the versions listed on their firmware pages).
[[File:Snom-firmware.png|none|frame|List of Firmware]]▼
Snoms instructions are found at their [https://service.snom.com/display/wiki/How+to+update+your++firmware+manually service hub].
# Go to the Snom Firmware page: https://service.snom.com/display/wiki/Firmware+Update+Center
# Click on the "Latest Release" under the Device type that you have.
# Scroll down to the Downloads section.
▲
▲#:[[File:Snom-firmware.png|none|frame|List of Firmware on the Snom Wiki page]]
# Log in to your Snom phone's web interface (see: [[SNOM Find IP Address]] if you're unsure how to access the web interface). The phone should ask you for a user name and password. If the phone was originally configured by AAISP then we may have a note of the password.
# Click on the 'Software Update' link in the left menu, as in the image below:
#:[[File:Snom-software-update.png|none|frame|Update menu on the Snom]]
# Paste the link in to the Firmware field and click 'Load'.
#:[[File:Snom-firmware-form.png|none|frame|Firmware form on the Snom web interface]]
# The file will be loaded and the phone will reboot.
The Snom wiki pages do give a bit more detail than these points above, so if you get stuck then please to read the Snom pages.
==End of Life==
* 1xx series
* 300, 320, 360, 370
* 821, 870
A full list can be found at [https://service.snom.com/display/wiki/Snom+products+lifecycle Snom product lifecycle], which states: <blockquote>As a general rule, the End of Life phase starts 2 years after the End of Sale declaration.</blockquote>
[[Category:VoIP Phones|Snom]]
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