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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

SNOM Firmware Updates: Difference between revisions

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The softwarefirmware on SNOM phones can easily be updated. This page covers how to upgrade a Snom phone and also has information about Security Updates that have been released by Snom.
 
==How to updateupgrade SNOMa 3xxSNOM phonesphone==
*You can go to http://wiki.snom.com/Snom3x0 and follow the links through.
or:
*We would suggest upgrading to the latest version 8 Firmware as below:
 
These instructions are for how to update your phone to the latest firmware that Snom have published. (do check for security updates above, as there may well be newer firmware available.)
===Upgrading to version 8===
 
* You can go to https://service.snom.com/ and look in the "LATEST FIRMWARE RELEASES" section. We have [[#Upgrading to the latest version|some notes below]], but generally following Snom's 'Firmware Wizard' will be best.
'''1.''' Go to the Snom Version 8 page: http://wiki.snom.com/Firmware/V8
* See: [[SNOM Find IP Address]] if you're unsure how to access the web interface of your Snom.
 
===Upgrading to versionthe 8=latest version==
'''3''' Click on the Phone that you have
You can use these notes to upgrade to the latest version that Snom have on their wiki. (Do check for any Security updates that may be newer than the versions listed on their firmware pages).
 
Snoms instructions are found at their [https://service.snom.com/display/wiki/How+to+update+your++firmware+manually service hub].
'''4''' Click on the Manual Update to V8.xxx
 
# Go to the Snom Firmware page: https://service.snom.com/display/wiki/Firmware+Update+Center
'''5.''' Right click on the firmware for the phone and click 'Copy Shortcut', as shown in the image below:
# Click on the "Latest Release" under the Device type that you have.
[[File:Snom-firmware.png|none|frame|List of Firmware on the Snom Wiki page]]
# Scroll down to the Downloads section.
 
'''5.'''# Right click on the firmware for the phone and click 'Copy Shortcut'/'Copy Link', as shown in the image below:
'''6.''' Log in to your Snom phone's web interface and navigate to Firmware Update
#:[[File:Snom-firmware-form.png|none|frame|FirmwareList formof Firmware on the Snom webWiki interfacepage]]
# Log in to your Snom phone's web interface (see: [[SNOM Find IP Address]] if you're unsure how to access the web interface). The phone should ask you for a user name and password. If the phone was originally configured by AAISP then we may have a note of the password.
 
'''7.'''# PasteClick on the 'Software Update' link in to the Firmwareleft fieldmenu, andas clickin 'Load'the image below:
#:[[File:Snom-software-update.png|none|frame|Update menu on the Snom]]
 
# Paste the link in to the Firmware field and click 'Load'.
'''8.''' The file will be loaded and the phone will reboot.
#:[[File:Snom-firmware-form.png|none|frame|List of Firmware form on the Snom Wikiweb pageinterface]]
'''8.'''# The file will be loaded and the phone will reboot.
 
The Snom wiki pages do give a bit more detail than these points above, so if you get stuck then please to read the Snom pages.
 
 
==End of Life==
These phones from Snom are end of life and probably won't have any new Firmware:
* 1xx series
* 300, 320, 360, 370
* 821, 870
(There may well be others that are not listed here)
 
A full list can be found at [https://service.snom.com/display/wiki/Snom+products+lifecycle Snom product lifecycle], which states: <blockquote>As a general rule, the End of Life phase starts 2 years after the End of Sale declaration.</blockquote>
 
[[Category:VoIP Phones|Snom]]
==Also See==
*http://wiki.snom.com/8.7.5.15_OpenVPN_Security_Update
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