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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
m (AA-Andrew moved page VMG1312: Factory Reset to VMG1312-B10A: Factory Reset) |
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▲There are 3 configuration settings that the router can be in:
{| class="wikitable"
When supplied, the router will be in the 'AAISP default settings' state. This is a temporary state and the router will get its own configuration when it first logs in.▼
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! State !! Info !! How to apply
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| ZyXEL Factory Settings || The actual state of the router before AAISP apply their 'base' setting || 'save_default clean' command via CLI. More info below
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| AAISP Base Settings || As supplied by AAISP before the config for your line is applied, the settings allow the router to get online and obtain the specific configuration for your line || Upload AAISP's rom-d file. Not usually required as it is usually already loaded by AAISP, More info below.
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| Configured by AAISP || The settings for your specific line, along with settings as per the Control Pages || Usually when first plugged in on a customer line. Or, Via the Control Pages, or by holding in reset for 5 sec. More info below
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| Customer Edited || If customer makes further changes to their config after AAISP has sent the settings || Restore from a backup you made previously
|}
▲When supplied by AAISP, the router will be in the 'AAISP
Holding in the reset button will revert the configuration back to the AAISP default settings. Further work is needed to revert the config back to the ZyXEL factory settings. See below.▼
▲Holding in the reset button will revert the configuration back to the AAISP
==Reset to AAISP Defaults==▼
To 'factory' reset the router, follow these steps:▼
#Switch router on, wait for it to boot up
#With a paperclip, pen, etc., hold in the reset button
#Wait until
#Release the reset button
#Wait for the router to boot up again
==About the AAISP
The
When a router
*For more information about the AAISP configuration see: [[VMG1312-AAISP Configuration]]
==Reset to the ZyXEL Factory Settings==
To erase the default AAISP settings, the 'ROM-D' file needs to be cleared, this is done via the CLI (Telnet or SSH) using the supervisor user and then issuing the <syntaxhighlight inline enclose="none" lang="bash">save_default clean</syntaxhighlight> command.
Here is an example:
<syntaxhighlight lang=bash highlight="1,6,7,8" lang="bash">
$ telnet 90.155.90.129
Trying 90.155.90.129...
</syntaxhighlight>
At this point you can reset the router for this to be applied. The router will then boot up in
In this state, the router has
=Adding the AAISP rom-d file=
If you need to restore an AAISP rom-d file, then here are the steps to take. Support are able to provide you with the rom-d file on request.
FTP is used to add the rom-d file. Here the AAISP provided rom-d file is actually called vmg1312-b.rom-d, so when we upload it we have to specify the target file name of rom-d. (the lines highlighted contain things you need to type in)
<syntaxhighlight highlight="1,5,9,16" lang="bash">
$ ftp supervisor@192.168.0.1
Connected to 192.168.0.1.
</syntaxhighlight>
At this point the ftp connection is closed and as it says, the router will reboot. The router will still need to be reset before the router will use the rom-d settings. Once reset though, the router will use the AAISP
If you get an error such as:
[[Category:ZyXEL_VMG1312|Reset]]▼
bftpd:error:341.231:cmsImg_validateImage:1514:Could not determine image format [72063 bytes]
Then this will be due to the Firmware version not matching the version that the config file was made for. See the [[VMG1312: Software|Software Page]] for information about the software versions.
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