Category:FTTP Faults
Lights on the Openreach ONT
- We have a page about the lights and their meaning on the Openreach ONT: Openreach_FTTP_ONT
No connection
- Check the Openreach ONT:-
- the PON (Passive Optical Network) light should be on - if not, try a power cycle of the ONT and get in touch.
- the LOS (Loss of service) light should be off - if not, try a power cycle of the ONT and get in touch.
- the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable
Slow connection
- Check/swap the cable between the Openreach ONT and your router - ensure it's a 8-wire CAT5 or CAT6 cable - not one with 4 wires as these will rin at 100M and not 1G
- Use our speed test to check up and download speeds: https://speedtest.aa.net.uk
- Try a power cycle of the ONT and get in touch.
Pages in category 'FTTP Faults'
The following 7 pages are in this category, out of 7 total.