PROJECT: New Authoritative DNS servers coming in 2024

Overview

This page explains our fairly large project to move away from our 'in-house' authoritative DNS servers to 'Power DNS'

Basics

Our Authoritative DNS servers are primary-dns.co.uk and secondary-dns.co.uk. These are used in the following situations:

Running DNS for domain names we host for customers
Running as extra secondary DNS servers (slaves) where our customer runs their own, primary, DNS server(s)
Reverse DNS
Delegating Reverse DNS zones to customer's own DNS servers

We are working towards having the new servers live during September 2024

Customer Impact

Specific details

Where we are a slave

Situation:

Some customers run their own primary DNS server(s) and our 'secondary-dns.co.uk' is a slave server.

Changes:

Historically we have supported this configuration automatically where the master is a customer's A&A IP address. This hasn't always been successful and has required staff intervention in some cases.

This automation will change:

Automation will be disabled on a set date: June 17th 2024
After June 17th, customers needing us to make a change to how we slave from their master will need to email in to support@aa.net.uk
A new user interface will be created on the Control Pages to allow managing of Domains and their Master IP addresses, but this will not be live until we are fully moved over to the new PowerDNS servers which is likely to be during September 2024