SMS
This page gives an overview to using our services for SMS.
Inbound
This is where text messages are sent to us to delivery to our customers. We provide VoIP numbers in all UK area codes and some special services (e.g. 0800). However, at present, only a few of the numbers starting 01 and 02 can receive texts properly from most networks. All of our 01, 02 and 03 numbers can receive texts from Three properly. Attempts to send texts to other geographic numbers (i.e. those starting 01 and 02) cause a call to be made and the text read out by an automated system.
Where texts can be received properly, and this includes all cases where A&A customers send texts through us, the text will be sent on to you by your choice of means. This is based on the incoming text setting on the control pages for your number.
If you simply put in an email address, then the text is emailed to you. Additional email headers may be present to specify fields such as User Data Header if present, etc. This is also the default if you do not put any incoming text handling in to the control pages, but you have an email address defined for the number.
SIP2SIM
If you include a 19 digit string starting 89 which is the SIM ICCID for one of your SIP2SIM cards then the text will be passed to the SIM directly as a normal text. SIP2SIM charges apply for the SIP2SIM side as an incoming text.
Other Information
Texts to SIP2SIM SIMs
Using our normal text services setting the destination numerb as the SIM ICCID (19 digit number starting 89) will send the text to the SIM.
You can also use the outgoing text gateway using the SIM ICCID as the username and a password as set in the SIM config on the control pages. In this case you do not need to specify the da.
Multipart texts
Where possible multi-part texts are automatically handled, concatenated before being passed to you, or split from your message in to parts. Unfortunately, not all of the systems to which we interconnect handle multi-part messages sensible, and this can result in a multi-part message being delivered as multiple separate text messages.
Itemised billing
Your bill will show the number of texts sent and received per number. The optional XML version of your bill contains detailed information for each text sent or received, including the text content of the message (unless the private setting was used).
Multipart texts are itemised and billed as a single text but billed for the number of parts sent. The XML identifies the number of parts.
Originator
The originator field is used to set where the message is from. Normally this is only your phone number. Exceptions are:-
If you have a presentation number set up for your VoIP, this will be used unless you specify an originator. You can specify the presentation number, or the main number. If you ask us, we can allow sending of text based originators on a per account basis. You will need to be an established customer. This can be withdrawn at any time.