Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

999 and faults: Difference between revisions

m
no edit summary
mNo edit summary
mNo edit summary
* '''Power cut in the local area''' - your internet connection and devices would lose power and not function
* '''Fault with internet connection''' - could be caused by any number of reasons, an internet connection is dependant on a large number of things working, which could break and take some time to get fixed
* '''A fault with your equipmenequipment'''t - eg a router or telephone stops working for some reason
*Fault with the ISP or the VoIP provider - Faults can happen.
 
 
We'd suggest the following as methods to make emergency calls during a power cut to you premises:
# '''Use a mobile phone''' - ensure you have a mobile or two charged up and with a working service.
# '''Have a UPS''' (Uninterruptible Power supply) which can power your internet equipment - router, phone, etc so that you have backup power to devices that will enable to you make calls. '''Test that this works!'''
 
==...For faults with the internet connection or VoIP service==
# '''Use a mobile phone''' - ensure you have a mobile or two charged up and with a working service.
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,270

edits