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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

999 and faults: Difference between revisions

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==...For faults with the internet connection or VoIP service==
# '''Use a mobile phone''' - ensure you have a mobile or two charged up and with a working service.
 
==If you have poor mobile phone service==
Without an internet service and without a mobile phone service extra planning would need to be done to ensure calling emergency services is possible.
# '''Have a UPS''' (Uninterruptible Power supply) which can power your internet equipment - router, phone, etc so that you have backup power to devices that will enable to you make calls. '''Test that this works!'''
# See if there is a public telephone box in the area, that works.
 
 
=Other suggestions and help=
* ISPReview has a page about backup power options here: https://www.ispreview.co.uk/index.php/2021/12/solutions-for-battery-backup-of-fibre-broadband-and-voip-phone.html
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