Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

ADSL Checks: Difference between revisions

no edit summary
No edit summary
 
(11 intermediate revisions by the same user not shown)
|style="vertical-align:top; border-style: solid; border-width: 5px 5px 5px 0px; border-color: #0095FF;" |
 
== Step 3: Connect to the Test Socket to Eliminate Internal Wiring ==
 
[[File:Nte5open.png|right|100px]]
ItYou will probablyknow beif possible to test from the masteryour socket. Ifhas thea socketremovable wherefaceplate yourif line enters the buildingit has a BT or Openreach logo, and a separate removable faceplate covering the bottom half (see diagramexamples for sockets with a removable face plates below),. then youYou can then remove the faceplate to isolate the internal wiring in the building as followsper the steps below:
# Use a small screw driver to remove the faceplate - it may have wiring attached to it so be careful not to dislodge the wiring. If it is a newer NTE5C socket, then it should just unclip on the sides.
#Behind the faceplate is another telephone socket. Connect your broadband splitter to that and the router to the splitter.
#TestLeave fromconnected therehere andfor an appropriate period of time to see if thethey problem goes away, e.g. 24 hours.
#If it does, the problem is in your internal wiring and youit will needbe your responsibility to get that fixed.
 
If you do not have a master socket like this (meaning your phone installation dates to before ~1986), try connecting the broadband splitter to the first socket where the line comes in to the building, and connect the router to the splitter.
[[File:Master-sockets Examples.jpg|right|500px]]
 
[[File:TestSocketExample.png|left|500px]]
|-
|style="vertical-align:top; border-style: solid; border-width: 5px 0px 5px 5px; border-color: #0095FF;" |
autoreview, Bureaucrats, editor, reviewer, Administrators
440

edits