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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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<indicator name="Faults">[[File:Menu-emailadd.svg|link=:Category:Email Features|30px|Back up to the Email Features Category]]</indicator>
The
You can log in to the Control Pages
{{CPbox|#Click on the 'Email: Setup' link next to your domain
#Click on the user's mailbox that you want to add the responder to
#Click on the '+Auto Responder Settings' link
#Fill in the information there (more info about these settings below}}
[[File:Responder.png|frame|none|Auto responder settings]]
There are a few options to customise how it works, as follows:
==Enabled
Simply switch on or off the auto responder.
==Date Range
Choose when the auto responder is active - i.e. put in the date range that you are away, or leave the date range really wide to always reply. For the auto responder to be active, tick the 'Enabled' check box and set the dates to be in range.
==Message
This is the message that is sent out.
==Repeat
You have some control over how often the message is repeated. You may not want to send an auto response every time the same person emails you - here you can restrict the system to send only once in a period of time. e.g. only send one message in a 7
==Not replying to all messages==
The system automatically tries not to reply to email that shouldn't have an auto response sent - messages such as spam, mailing lists, other auto responders etc. - however please let Support know if you notice a problem with this.
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