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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

B10D Factory Reset: Difference between revisions

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! State !! InfoInformation !! How to apply
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| ZyXEL Factory Settings || The actual state of the router before AAISP apply their 'base' setting || 'save_default clean' command via CLI. More info below
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| AAISP Base Settings (rom-d) || As supplied by AAISP before the config for your line is applied, the settings allow the router to get online and obtain the specific configuration for your line || Upload AAISP's rom-d file. Not usually required as it is usually already loaded by AAISP, More info below.
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| Configured by AAISP || The settings for your specific line, along with settings as per the Control Pages || Usually when first plugged in on a customer line. Or, Via the Control Pages, or by holding in reset for 5 sec. More info below
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| Customer Edited || If customer makes further changes to their config after AAISP has sent the settings || Restore from a backup you made previously
#Switch router on, wait for it to boot up
#With a paperclip, pen, etc., hold in the reset button
#Wait until powerall flashesthe red,LEDs keeplight holdingup itthen downrelease untilthe powerreset stops flashing.button
#Wait for the router to boot up again, the power light will flash whilst booting then go steady when ready
#Release the reset button
#Wait for the router to boot up again
 
==About the AAISP Base settings==
VMG1312-B10A
Login: supervisor
Password: [your admin/supervisor password]
> save_default clean
ROM-D cleaned.
</syntaxhighlight>
 
You may need to obtain the supervisor password, which is specific for each device and not known by AAISP.
 
At this point you can reset the router for this to be applied. The router will then boot up in its original factory settings without any of the AAISP configuration settings. You can reset the router by holding in the reset button for 5 seconds.
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