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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

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==What information is on the graph?==
 
[[File:Cqm-screen-shot-notes.png|none|frame1200px|CQM Graphs]]
 
Each column (pixel) represents 100 seconds of samples. The hour of day is shown at the bottom, and the day and date shown next to midnight in the graph. There is additional text superimposed on the graph such as a circuit ID.
[[File:CQM-FTTC-DIS-in-one-leg.png|none|frame|FTTC running on just a single leg/wire]]
Here we have a perfectly good FTTC, running at 80M. However, in the evening the line goes rather crazy! Here is what happened:
*18:20 End user was doing some tidying up of wiring and accidental disconnected onone of the wires that make up the pair used for the phone line
**The line dropped a few times and reconnected, but the sync speed dropped to from 20M up and 80M down to 600K up and 23M down!
*The line continued working for a short while, up until:
===Affect of adjusting the 'rate' setting===
[[File:Cqm-ratedrop.png|none|frame|Example of changing the line rate from 100%-95% reduced average latency when filling the link when downloading]]
 
===Running a speed test every 15 minutes===
[[File:Cqm-speedtest15mins.png|none|frame|Running an automated speed test every 15 minutes - not a fault, but the test fills the link and causes loss so will be service affecting]]
 
==Other Examples==
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
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