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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

No change in size ,  20 September 2013
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|'''Dripping Blood'''
Packet loss on an idle line is always bad news, even if only 1% (one red dot at the top is 1%). If this happens on several lines at the same times of day this usually means congestion on the back-haul to the exchange or elsewhere in the network. If it is steady loss all day it can mean a fault on a line card or interference on the line.
 
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|[[File:Cqm-long-grass.png]]
|'''Long grass'''
|[[File:Cqm-dropping.png]]
|Going off line is shown in purple, and this is often associated with packet loss (red). Where a line has occasional drops they are shown as purple lines. However in some case a line can deteriorate over a period of time, staying on line less and less until solid purple (off line). On the live graphs a line that is currently off line has a red square in the bottom right corner where as a line that is on-line has a green square.
 
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|[[File:Cqm-congestion.png]]
|A congested link in the back-haul can show as loss or latency humps on an idle line, but in some cases, like this, it can show only where there is traffic on the line. The symptoms are latency spikes like this (green spikes) even when there is very low usage. Compare to normal graph below.
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