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__NOTOC__<indicator name="Faults">[[File:Main-fault.svg|link=:Category:Faults|30px|Back up to the Faults Category]]</indicator>
__NOTOC__
What type of FTTC fault do you have?
<div class="AAMenuRow">
{{AAMenu|img=menu-snail.svg|link=lowSlow FTTC|title=Slow FTTC|text=Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?}}
{{AAMenu|img=Menu-updown.svg|link=:Category:Dropping FTTC|title=Dropping FTTC|text=Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!}}
{{AAMenu|img=Menu-stop.svg|link=:Category:FTTC Down|title=Completely Offline|text=If your FTTC line is down permanently (as apposed to going up and down) then look here for help
}}
{{AAMenu|img=Menu-notebook.svg|link=FTTC Checks|title=General FTTC Checks|text=These are the basic checks that Support tend to ask customers when there is a potential fault.}}
{{AAMenu|img=menu-spanner.svg|link=:Category:LineDiagnostic SettingsTools|title=LineDiagnostic SettingsTools|text=MostAAISP ofprovide ourtheir linescustomers havewith tweaksmany thattools canto behelp applieddiagnose toa them,problem suchwith astheir Interleaving, DLMnetwork or profile optionsconnection, MTUfind adjustmentsout etc. These are explainedmore here.}}
{{AAMenu|img=Menu-cog.svg|link=:Category:Line Settings|title=Line Settings|text=Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here ▼
}}
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[[File:menu-snail.svg|100px|left|link=Slow FTTC]]
== [[Slow FTTC]] ==
Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?
|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:Menu-updown.svg|100px|left|link=:Category:Dropping FTTC]]
== [[:Category:Dropping FTTC|Dropping FTTC]] ==
Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!
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[[File:Menu-stop.svg|100px|left|link=:Category:FTTC Down]]
==[[:Category:FTTC:Down|Completely Offline]]==
If your FTTC line is down permanently (as apposed to going up and down) then look here for help
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[[File:Menu-notebook.svg|100px|left|link=FTTC Checks]]
== [[FTTC Checks|General FTTC Checks]] ==
These are the basic checks that Support tend to ask customers when there is a potential fault.
|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:menu-spanner.svg|100px|left|link=:Category:Diagnostic Tools]]
== [[:Category:Diagnostic Tools|Diagnostic Tools]] ==
AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.
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[[File:Menu-cog.svg|100px|left|link=Category:Line Settings]]
== [[:Category:Line Settings|Line Settings]] ==
▲Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
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