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Category:FTTP Faults: Difference between revisions
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== No connection ==
* '''Check the Openreach ONT:-'''
*# the Power light should be on - if not check power cable/switch etc
*# the PON (Passive Optical Network) light should be on - if not, check the cables, try a power cycle of the ONT and get in touch.
*# the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable
* '''check your router:-'''
*#Try a laptop plugged in to the ONT instead of your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect
*# Check the PPP username/password on the router, and restart the router just to be sure.
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