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Category:FTTP Faults: Difference between revisions
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If lights are as they should be, then the Fibre and ONT should be working OK, time to:
* '''Check your router:-'''
*#Try a laptop plugged in to the ONT instead of your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect: see this page for help in setting up PPPoE on a Computer: [[PPPoE_on_a_Computer]]▼
*# Check the PPP username/password on the router, and restart the router just to be sure.
▲*#Try a laptop plugged in to the ONT instead of your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect: see this page for help in setting up PPPoE on a Computer: [[PPPoE_on_a_Computer]]
*# ...get in touch
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