Category:Faults: Difference between revisions

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AA-Andrew

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__NOTOC__<indicator name="Front">[[File:AAwiki-128.svg\|link=AAISP\|30px\|Back up to the Front Page]]</indicator> ~~__NOTOC__~~ {{DISPLAYTITLE:Fixing Faults and Solving Problems}} Is something broken? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use ~~<center>~~ ~~{\| class="wikitable"~~ \|- ~~\| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" \|~~ ~~[[File:main-fault-128.png\|left\|link=:Category:Faults]]~~ ~~== [[ADSL Faults\|ADSL Faults]] ==~~ If you have ADSL, then these pages will help diagnose a slow, or dropping connection!▼ ~~\|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" \|~~ ~~[[File:main-fault-128.png\|left\|link=FTTC Faults]]~~ ~~== [[FTTC Faults\|FTTC Faults]] ==~~ If you have FTTC, then these pages will help diagnose a slow, or dropping connection!▼ <div class="AAMenuRow"> \|- ▲{{AAMenu\|img=main-fault.svg\|link=:Category:ADSL Faults\|title=ADSL Faults\|text=If you have ADSL, then these pages will help diagnose a slow, or dropping connection!}} ~~\| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" \|~~ ▲{{AAMenu\|img=main-fault.svg\|link=:Category:FTTC Faults\|title=FTTC/VDSL Faults\|text=If you have FTTC/VDSL, then these pages will help diagnose a slow, or dropping connection!}} ~~[[File:Menu-spanner-128.png\|left]]~~ {{AAMenu\|img=menu-poles.svg\|link=:Category:PSTN Faults\|title=Phone line Faults\|text=If you have a physical (Openreach) phone line from with a fault, then take a look here to see what we can do}} ~~== [[:Category:Diagnostic Tools\|Diagnostic Tools]] ==~~ {{AAMenu\|img=menu-voip.svg\|link=:Category:VoIP Faults\|title=VoIP Faults\|text=Get some help with diagnosing VoIP faults, one way audio, audio breaking up etc...}} {{AAMenu\|img=menu-spanner.svg\|link=:Category:Diagnostic Tools\|title=Broadband Diagnostic Tools\|text=AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.}} {{AAMenu\|img=menu-contact.svg\|link=\|title=Contact Support:\|text=Tel: 03333 400999 SMS: 01344 400999 ~~\|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" \|~~ ~~Support~~Email: ~~03333 400999~~ [mailto:support@aa.net.uk ~~email~~support@aa.net.uk]▼ ~~[[File:main-contact-128.png\|left\|link=:Category:Diagnostic Tools]]~~ ~~== Contact Support ==~~ ▲Support: 03333 400999 [mailto:support@aa.net.uk email] Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a] [[Out of Hours Help\|Need out of hours help?]] / [https://aastatus.net Status Page]}} </div> \|} ~~</center>~~ ~~==ADSL Faults==~~ See: [[ADSL Faults]] ~~==FTTC Faults==~~ See: [[FTTC Faults]] ~~==Status Page==~~ We will post message to our [http://status.aa.net.uk Status Page] if there is a major outage, or even a particular fault affecting a specific area. ~~==Contact us==~~ *See: [http://aa.net.uk/contact.html Contact Page]