CityFibre ONT: Difference between revisions

Back up to the Routers Category
From AAISP Support Site
(Created page with "__NOTOC__<indicator name="Routers">link=:Category:Routers|30px|Back up to the Routers Category</indicator> Category:CityFibre Faults Category:R...")
 
(7 intermediate revisions by the same user not shown)
Line 5: Line 5:


[[File:CityFibre-ONT-Angle.png|thumb|CityFibre ONT]]
[[File:CityFibre-ONT-Angle.png|thumb|CityFibre ONT]]

This page has information about the CityFibre provided ONT - the box that connects the CityFibre fibre connection to your own router.


=LEDs=
=LEDs=


===Overview===
There are four LEDs on the CityFibre ONT:
There are four LEDs on the CityFibre ONT:


*LED 1 (Left) – Power
*LED 1 (Left) – Power, can be Green/Red/Amber
*LED 2 – Broadband
*LED 2 – Broadband
*LED 3 – Service
*LED 3 – Service
*LED 4 (Right) - Ethernet
*LED 4 (Right) - Ethernet

===Normal state of the LEDs ===
When working properly this is the state each light should be in, indicating a good connection/service:

*'''Power''': Solid Green - Device has booted up ok
*'''Broadband''': Solid Green - physical connection is established to the fibre
*'''Service''': Solid Green - Internet service has been established
*'''Ethernet''': Green - connected to your router

=Diagnostics=
There is no end user access to the ONT's configuration or status pages. There are two things a customer can perform though:
*Reboot
*Reset

===Reboot the CityFibre ONT===
You can pull the power cable, wait a few seconds and plug it back in again. This is safe to do and will mean the ONT reboots and reconnects to the fibre network.

===Reset the CityFibre ONT===
Use a paperclip, or similar, and hold in the reset switch for 10-15 seconds. This will cause a reboot and factory reset of the ONT.

Revision as of 20:37, 1 August 2022


CityFibre ONT

This page has information about the CityFibre provided ONT - the box that connects the CityFibre fibre connection to your own router.

LEDs

Overview

There are four LEDs on the CityFibre ONT:

  • LED 1 (Left) – Power, can be Green/Red/Amber
  • LED 2 – Broadband
  • LED 3 – Service
  • LED 4 (Right) - Ethernet

Normal state of the LEDs

When working properly this is the state each light should be in, indicating a good connection/service:

  • Power: Solid Green - Device has booted up ok
  • Broadband: Solid Green - physical connection is established to the fibre
  • Service: Solid Green - Internet service has been established
  • Ethernet: Green - connected to your router

Diagnostics

There is no end user access to the ONT's configuration or status pages. There are two things a customer can perform though:

  • Reboot
  • Reset

Reboot the CityFibre ONT

You can pull the power cable, wait a few seconds and plug it back in again. This is safe to do and will mean the ONT reboots and reconnects to the fibre network.

Reset the CityFibre ONT

Use a paperclip, or similar, and hold in the reset switch for 10-15 seconds. This will cause a reboot and factory reset of the ONT.