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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Copper Line Tests: Difference between revisions

 
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*'''Earth Contact fault''' The line is going to earth. The line may be damaged and wire touching earth somewhere
*'''Rectified Loop fault''' a one way loop - check internal wiring before going further.
**Some further info here: https://groups.google.com/forum/#!topic/uk.telecom/QdsxWT3QcvQ and see the notes below:
*'''High Resistance DIS fault''' Both lines have high resistance - some connection problem along the line.
 
If you get a Copper line test error, try the test again with all equipment unplugged, and the NTE5 faceplate removed as the fault could be caused by local wiring or equipment.
 
==More info on Loop and resistance faults:==
 
Loop fault is a symmetric low DC resistance between A/B wires in the pair. Rectified loop fault is an asymmetric low DC resistance between A/B, as-if there's a diode shorting the fault.
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