This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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Data SIM Settings

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Click to Access the Control Pages

Accessing This Feature

Access is via the Control Pages as follows:

  1. Log in to the Control Pages with your xxx@a login
  2. Click on the ICCID (if you have previously set a 'name' for the SIM, then this will be show too.


A SIM can be activated and suspended at will. Each action takes about 30 minutes to complete. The current status of the SIM will be show, examples are:



For you own use


The name of the subscriber using this SIM

Usage Warn

We'll email once this is reached during a billing period


A graph is shown which shows the usage of the SIM. These graphs differ from our usual CQM graphs in the following ways:

  • Only Usage (upload and download) is shown
  • The Latency recorded is not latency to the SIM, but latency to the carrier
  • The graph will carry on for about an hour after the device has turned off - this is because we are not told by the carrier that the SIM has disconnected until it times-out after an hour.

Call Detail Records

Clicking on this link will show the usage made on this SIM