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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Disable SIP ALG: Difference between revisions

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Add VMG3925 details (same as VMG1312)
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m (Add VMG3925 details (same as VMG1312))
 
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Disabling an ALG on your router may well help with any VoIP problems. Here are some notes on various routers that we've come across:
 
== ZyXEL VMG1312 and VMG3925 ==
Usually disabled by default.
*Log in to the router's web interface
*Go to:
**Network Setting - NAT - ALG
*Disable the settings there
 
== Technicolor ==
To completely disable the SIP ALG, you will need to connect via Telnet to your router.
 
<nowiki>
:connection unbind application=SIP port=5060
:saveall
:exit</nowiki>
 
(On older models/firmware the command to use is '':nat unbind...'' rather than '':connection unbind...'')
 
==Billion 7800==
 
== Neatgear==
From Wan Setup Menu: go to NAT Filtering and uncheckcheck the box next to "Disable SIP ALG"
 
==Vigor2750, Vigor2130==
If SIP ALG is disabled successfully, it will show Nat Sip v2 switch off! This will reset when rebooted and will need to be set again.
 
==MoreBT info:Business Hub==
#Open a browser go to 192.168.1.254
#Click on ‘Advanced Settings’
#Enter your admin password the default admin password can be found on the bottom of the router).
#Click Continue to 'Advanced Settings'
#Click Firewall then 'Configuration' and scroll down to 'Application Layer Gateway'
#Click Yes next to 'Disable SIP ALG' and click Apply
 
==ZyXEL 660 range==
#telnet router
#Menu option "24. System Maintenance".
#Menu option "8. Command Interpreter Mode".
#Type in:
ip nat service sip active 0
 
==More info==
*More info on: [http://www.voip-info.org/wiki/view/Routers+SIP+ALG VoIP-Info]
 
 
[[Category:VoIP_FaultsVoIP Faults]]
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