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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Ethernet Port Settings: Difference between revisions

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The Ethernet services are presented in different ways depending on the link speed you have requested.
 
===1Gb/s (More commonStandard) ===
 
'''Main point:'''
* Customer router connects to Openreach supplied ONT via Fibre patch lead, not copper RJ45.
 
 
For 1Gbit/s bearers, the connection from the Openreach NTE to the customer equipment is presented using multimode mode fibre on LC connectors. A suitable SFP for the customer equipment would be a 550m MMF 850nm SX SFP and a length of multimode cable with LC connectors at each end. your router/switch would also need a SFP port. We can supply a suitable SFP and cable if you require.
 
The Openreach NTE does have a copper RJ45 port as well as an SFP port for connection to the customer router - however, '''the copper port is disabled by Openreach and the fibre port should be used.''' If customer router only has RJ45 copper ports, then a little media convert would be required. These are available for under £20 - eg a TP-Link ‎MC220L.
 
This link should be used with an auto-negotiation port which is the default for gigabit links
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===100Mb/s (LessNo commonlonger offered) ===
 
For 100Mbit/s links (and below) the service is presented using a normal Ethernet (copper) RJ45 connector. You use a normal cat-5 Ethernet patch lead to connect this to your switch, router or firewall as you required.
===100Mb/s (Less common) ===
For 100Mbit/s links (and below) the service is presented using a normal Ethernet (copper) RJ45 connector. You use a normal cat-5 Ethernet patch lead to connect this to your switch, router or firewall as you required.
 
IMPORTANT the port on the Openreach supplied unit is sometimes configured as fixed full duplex. This means that if it is connected to an un-managed switch or un-configured port on a switch, router or firewall then it will not work correctly. It will seem to work, but as soon as any reasonable level of traffic flows there will be dropped packets seriously hindering upload speeds. You must have a managed switch or port connected to the link and configure the port to be fixed full duplex 100Mbit/s for it to work correctly. We can supply a small managed switch for this purpose if you require.
 
==VLANs==
At the customer side the service is presented on a VLAN. The VLAN ID will be discussed during the order process. This would then be set on your router as the VLAN on interface that is connected to the Openreach NTE.
Normally the link you have can carry one or more services on the link - the common one being 10Mbit/s internet access. However the same link can have internet access and site-to-site access, and multiple such services and different speeds. We also offer a dedicated site-to-site fibre as well.
 
WhereThe therelink isyou morehave can thancarry one serviceor onmore theservice link then all of- the servicescommon willone havebeing afor VLANinternet tagaccess. ThisHowever isthe usedsame tolink differentiatecan betweenhave theinternet services. In thisaccess caseand site-to-site access. canThese useservices Q-in-Qcan doublerun taggingat todifferent passspeeds. VLANAll tags toof the otherservices site. The internet access does notwill have anya secondaryseparate VLAN taggingtag. that would apply.
 
Where there is only one service on the link then this can be set to operate with no VLAN tag.
 
Where a dedicated site-to-site fibre is used then any packets simply go to the other end including any VLAN tags. This link is effectively a very long Ethernet cable, though still subject to packet size limits.
 
Note that if you have VLAN tagging on any link then all links on that connection will have a VLAN tag (you can't have one un-tagged). The VLAN tag could be any of the valid tag values so check your switch does not have a limited on VLAN tag values.
 
==Packet size==
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