FTTP Down: Difference between revisions

FTTP Down (view source)

71 bytes added , 28 November 2022

Fix syntax

editor

698

edits

Revision as of 13:41, 19 July 2022 (view source) AA-Andrew (talk \| contribs) (Created page with "<indicator name="Faults">link=:Category:FTTP Faults\|30px\|Back up to the Faults Category</indicator> File:Fttp-ont-pon.jpg\|thumb\|A working Openreach...")		Revision as of 23:04, 28 November 2022 (view source) Reedy (talk \| contribs) (Fix syntax) Newer edit →
(2 intermediate revisions by one other user not shown)
<indicator name="Faults">[[File:Main-fault.svg\|link=:Category:FTTP Faults\|30px\|Back up to the Faults Category]]</indicator> [[Category:FTTP Faults]] [[File:Fttp-ont-pon.jpg\|thumb\|A working Openreach ONT]] [[File:Nte-ok.jpg\|thumb\|An older working Openreach ONT]] Here is some steps to take if you have problems with your FTTP service. == Status lights on the Openreach ONT == * See [[Openreach FTTP ONT]] for more information about the lights and their meaning on the Openreach ONT. == I have no internet access == Always worth running a test, even if LOS light is off - there could be a problem further upstream and Openreach may already be aware or we'll need to report a fault: * '''Run a test:-''' *# Our Control Page will allow you to run an 'End to End' test, this may if Openreach's systems detect a fault, in which case, do get in touch. eg: <~~syntaxHighlight~~tt>GTC_FTTP_SERVICE_1005 Possible fault in the Openreach network.</~~syntaxHighlight~~tt>